The France-Visas team thanks you for your message.

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An individual answer will be given if your situation does not correspond to any of the cases listed below :

  • In the case of general information on the procedure, please consult the visa application guidelines
  • If your message concerns an access problem to your France Visas account, please read carefully the Account Management section of the FAQ;
  • You want to know whether a visa is required: we invite you to use the visa wizard. If you can’t find your document or reason for traveling, please consult the "Local features" section of your place of submission of the application or contact your visa center;
  • If your message concerns an access problem to your provider's account and, more generally, a problem related to making an appointment, please contact your visa center directly, the appointments being always managed locally. ;
  • If your message is about a refusal, please see the last section of the FAQ;

Any suggestion will be appreciated, do not hesitate to send them to us.


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