Whom should I contact?

Besides particular situations, visa applicants can visit VFS Global Centre in Dakar to have their visa application processed. Visa applicants can visit the visa centre after making an appointment :

  • On VFS Global website appointment system,
  • In case of difficulty in using this tool, please contact the Call Centre on (+221) 33 860 60 06.

Appointment waiting times

Waiting times vary depending on the number of applicants and the season. Check the News on the previous page to know the current appointment waiting times. Applicants are therefore asked to arrange their appointment at least:

  • 15 days prior to departure for a short-stay visa,
  • 1 month for a long-stay visa.

To be sure that you apply on time, check also the News to know the current applications processing time at the Consulate General of France.

Applications can not be made more than 6 months before your planned departure date.


Categories of applicants concerned by the filing of the application at the consulate


VFS Global Centre in Dakar

Book an appointment

 

Contact details

Address

ATRYUM Center,
Km 8, Route de Ouakam,
Dakar
Senegal

  Map

Call center

(+221) 33 860 60 06

Email

senegalinfo.frsn@vfshelpline.com

Website

 

  Opening times

Submitting applications (appointment only)

Monday 8:30 a.m. - 5:00 p.m.                                   
Tuesday 8:30 a.m. - 5:00 p.m.
Wednesday 8:30 a.m. - 5:00 p.m.
Thursday 8:30 a.m. - 5:00 p.m.
Friday 8:30 a.m. - 5:00 p.m.
Saturday closed
Sunday closed

Collecting passports (appointment only)

Monday 8:30 a.m. - 5:00 p.m.                                   
Tuesday 8:30 a.m. - 5:00 p.m.                                   
Wednesday 8:30 a.m. - 5:00 p.m.                                   
Thursday 8:30 a.m. - 5:00 p.m.                                   
Friday 8:30 a.m. - 5:00 p.m.                                   
Saturday closed
Sunday closed
 

Public holidays / closures

Closed on Saturdays and Sundays.

Public holidays in 2022 :

  • Monday 4 April : National Day
  • Monday 18 April : Easter Monday
  • Tuesday 3 May * : Korité
  • Thursday 26 May : Ascension Day
  • Monday 6 June : Pentecost
  • Saturday 9 or Sunday 10 July * (the public holiday may occur either on Friday 8 July or Monday 11 July) : Tabaski
  • Monday 8 August * : Tamkharit
  • Monday 15 August : Assumption
  • Wednesday 14 or Thursday 15 September * : Magal
  • Friday 7 October * : Maouloud
  • Tuesday 1 November: All Saints' Day

* Subject to confirmation by local authorities.


Security information

Following a request from the French consular authorities:
  • Only visa applicants are authorised to enter the Visa Application Centre. No companions are permitted to enter unless express prior authorisation has been obtained by emailing the help service;
  • All persons entering the VFS Visa Application Centre will be subject to security checks.

For security reasons, the following items can not be brought into the Centre:

  • Any battery-powered device or electronic device such as a camera, video camera, MP3 player, CD player, cassette player (or any other portable music player), computer or tablet;
  • Any bag except a plastic bag containing the required application documents or a small hand bag;
  • Any sealed package or envelope;
  • Any inflammable items e.g. lighter, matches. etc.
  • Any sharp objects e.g. knife, scissors. etc.
  • Any weapons or explosives.

The above list is not complete. Other items may also be prohibited by the Centre’s security officers

The Visa Application Centre can not store/keep any prohibited items. Consequently, visa applicants must make sure they comply with the rules before visiting the Centre.


Practical information on the appointment and the procedure in the Visa Centre

Preparing for your visit to the Centre

When you are making an appointment i.e. via the call centre or on the VFS Senegal website, you will be asked to immediately provide an email address where you can receive the appointment confirmation letter. You will be asked to show this letter when you visit the VFS Global Centre in Dakar. You must print the letter out before visiting the Centre along with your other visa application documents.

Attendance in person: Visa applicants must submit their visa application in person at a VFS Centre after making an appointment.

Remember to bring the following

  • The appointment conformation letter (printed out);
  • Your passport with at least 2 blank pages. The passport number must be identical to the one mentioned on the appointment confirmation letter;
  • The file containing all the required documents presented in the same order as on the list of required documents;
  • Payment to cover the cost of the visa and the processing fees.

If your visa application is incomplete (i.e. missing documents), you may choose not to submit your application until you have all the required documents and come back to the Centre at a later date after making a new appointment. You will not have to pay any processing fees if you decide not to submit your application at this time.

However, if you do decide to submit your incomplete application, you will be asked to sign a document indicating that your application is incomplete and that certain documents are missing.

Submitting a complete application does not guarantee that the consular authorities will issue you with a visa.

Biometrics

All visas issued by France are biometric visas. In the biometrics booth, your photograph and fingerprints will be taken.

Visa applications for children under the age of 12 (i.e. completed form, photograph, individual passport, visa fees and supporting documents for each child) must be submitted at the Visa Centre by the child’s parents or legal guardians.

Children under 12 years of age are not required to provide the biometric data; however, they will be required to be present in order to have their biometric photograph taken. The ISO/IEC format photograph (pdf) of the child will be scanned.

Only visa applicants are permitted to enter the Visa Application Centre. No visitors or companions are permitted to enter unless prior authorisation has been obtained from the consular authorities.


Tracking your application and collecting your passport

After your appointment and submitting your application in the Centre, you can track the progress of your application on the VFS website .

Only visa applicants can collect their visas. Agents and those granted power of attorney will not be allowed to collect your passport.

If you want the envelope containing your passport (and any other documents) to be returned to you by the consular authorities by post, please indicate that you want to use the courier service when you submit your application.