Help

If you need assistance, VFS GLOBAL will gladly help you by phone or email:         

  • Helpline: +1 2127846157 or + 1 3472523055 (from 9:00 Atlantic time until 16:00 Pacific time)
  • Email ID: info.FranceUSA@vfsglobal.com

The visas office of the consulate general in Washington D.C.  also answers requests by email. A quick answer will be given to your query, unless it is already explained on FranceVisa, therefore please do not send repeated messages and do not call the French Embassy nor the French consulates in the US.