Preparing for your visit to the Centre
When you are making an appointment i.e. via the call centre or on the CAPAGO South Africa website, you will be asked to immediately provide an email address where you can receive the appointment confirmation letter. You will be asked to produce this letter when you visit the CAPAGO Visa Application Centre.
Attendance in person
Visa applicants must submit their visa application in person at a CAPAGO Centre. However, if you meet the following conditions, you can entrust your application to a third-party to submit it on your behalf or send your application by post:
- You are applying for a short-stay Schengen visa;
- You have been granted a Schengen visa in the previous 59 months;
- Your biometric data (photograph and fingerprints) have already been taken for a previous visa;
- You have a copy of your old Schengen visa.
If you authorise a third-party to act on your behalf, do not forget to give him/her the power of attorney document (pdf) duly completed and signed by yourself.
Remember to bring the following
- The appointment confirmation letter (printed out);
- Your passport with at least 2 blank pages. The passport number must be identical to the one mentioned on the appointment confirmation letter;
- The file containing all the required documents presented in the same order as on the list of required documents;
- Payment to cover the cost of the visa and the visa processing fees.
If your visa application is incomplete (i.e. missing documents), you may choose not to submit your application until you have all the required documents and come back to the Centre at a later date and after making a new appointment. You will not have to pay any visa processing fees if you decide not to submit your application at this time.
However, if you do decide to submit an incomplete application, you will be asked to sign a document indicating that your application is incomplete and that certain documents are missing.
Submitting a complete application does not guarantee that the consular authorities will issue you with a visa.
All visas issued by France are biometric visas.
Any visa applicant aged 12 or older is required to file their first visa application in person. The following biometric data will be required: a photograph, scanned or taken at the time of submission of application, and 10 fingerprints, taken flat and digitised.
However, it is also possible to have your previous biometric data re-used if you were issued a Schengen visa within at least the previous 59 months.
Children under 12 years of age are not required to provide the biometric data; the application must be submitted by the child’s parent/legal guardian. The photograph in the ISO/IEC format (pdf) of the child will be scanned.